We accept returns within 30 days of purchase for any unopened products. Please contact our customer service team at support@novessa.com to initiate a return.

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on the carrier's website to monitor your package's progress.

No, Novessa is proudly cruelty-free. We do not test any of our products or ingredients on animals.

Yes, Novessa ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.

You can reach our dedicated support team by emailing support@novessa.com or calling us at 1-800-555-1234 during business hours.